| THE LOVE SANDWICH |
|
This is what I call a ‘Love Sandwich’. We all, at some points in our life, need to deliver not so lovely feedback to friends, family, or work colleagues. And most of the time, it’s not fun. Most of the time, it gets quite the negative response, and ends up leaving both parties feeling pretty darn crappy.
What does a person do, when they believe they are hopeless? They start to believe in that exact way. And if you’re trying to create a productive workplace, I doubt that’s what you want to be doing – reaffirming to someone that they’ll never live up to expectations.
So instead, try the Love Sandwich. Open the conversation with a positive compliment, such as ‘I’m really grateful that you decided to wash the dishes.’ Follow it up with the constructive feedback, ie. ‘I noticed there was still marks on some of the plates, maybe you could use a different detergent next time.’
In short: Sandwich the constructive feedback between two positive statements or compliments. When you do this, the person is more receptive to hearing what you’re saying. If you start with a negative that person’s walls of defense go straight up, and they won’t take any of it on. All you’ll be doing is creating a negative interaction.
Dish out the Love Sandwiches regularly, and watch how your interactions change and in turn, people start to change for the better. Your loving words are the most powerful way to create happiness and harmony in the home and in the office. |
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